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Business

A collection of 103 posts

Don’t dwell - get over it and move on

One thing that always amazes me in business is the tendency people have to dwell on things and then miss opportunities that are out there. If you spot an opportunity then weigh up the pros and cons of the opportunity, what it will cost and the expected outcome. If it

Delay sending an email until the next working day

I know there are a fair few people that have automatic delays on their email to avoid sending emails too quickly but for some time now I've wanted to restrict emails so they're only send during office hours -to avoid getting into email conversations on the

Starting something new - Part 2: Designing a brand

Read Part 1: Naming the business here So you have a name, what next? For us, it was all about getting the company's look and feel right (the brand). Branding a company is not just a matter of it's logo and colour scheme, it's

Starting something new - Part 1: Naming the business

I've been a little quiet recently as other than running The Site Doctor, we've embarked on a new venture and as we're starting a new business from scratch. I thought it might be interesting for some if I blogged about our journey which kicked

Do you know where your company's skills are lacking?

We're recruiting again and to work out what type of recruit we would benefit from the most, we decided to try and assess our strengths and weaknesses. It was a really useful exercise and meant that we were quickly able to identify which areas we should increase capacity

From Side Line to Full Time - my DDD South West presentation

Thanks to all of you who came to my DDD South West talk, I really enjoyed and I hope you did too (and found it useful). For the benefit of you who came -and those who couldn't make it, here's the slide deck from my DDD

How to generate the data needed for a cohort chart- cohort analysis Part 3

Sean Ronan pointed out on twitter that "what" the columns on www.quickcohort.com are which is a good point so I thought I would fill in the gaps a little. The data for a cohort is fairly simple and can be as granular as you decide but

How to read and interpret a cohort chart - cohort analysis Part 2

In my last post about Cohort analysis I briefly introduced what a cohort graph is, in this one I'm going to go into a little more detail about how you can use it. I'm planning on releasing some code so you can add it to your

There's never a right time

I'm about to go on holiday (yay me!), but have you ever worried beforehand because there's not enough time to complete everything you need to get done before you go? Lets face it:- There's rarely enough time to do everything in the average

Start-up's golden triangle of customer loyalty - cohort analysis Part 1

If you're from a financial or medical background you'll probably already be familiar with cohort analysis but more recently it's become a very popular way of measuring customer loyalty among your consumers. I've been playing with it with our customers for a